Experience
Two decades of systems work, most recent first
The roles below are the most recent chapters of a longer career in IT operations and infrastructure. Dates are shown where they're confirmed; scope and outcomes matter more here than a list of duties.
Open to work Full-time, contract, or fractional · Las Vegas or remote
Career
Roles
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May 2026 — Present
Founder, Technical Operations & Web Services
Red Rock Webscapes · Las Vegas, NV
- Run a web design and managed-hosting business: WordPress and WooCommerce builds, ongoing support, maintenance, SEO, and small-business technology and AI advisory.
- Built a custom CRM, billing, and project-management portal to replace ClientExec and separate third-party project software, built around PolarisMail and HestiaCP.
- Launched NevadaJobsBoard.com and built JobPulse as a job-seeker tools prototype, alongside a joint venture selling e-commerce sites.
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March 2026 — June 2026
AI Solutions Architect / Fractional CTO
Lunas Construction Cleanup · Las Vegas, NV
- Designed LunasOS, a unified operational system consolidating 15 years of fragmented business records and workflows.
- Created Claude prompt frameworks for internal task support, technical documentation, and structured file generation.
- Maintained Linux hosting and completed live data migrations.
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October 2024 — February 2026
Support Lead → Server Manager
Kings Global Consulting
- Led and coached a globally distributed support team, handling Tier 3 escalations across telehealth and cryptocurrency platforms.
- Led server migrations, offsite S3 backup planning, and security hardening with BitNinja and enterprise VPN controls.
- Built the Innovation Suite: a Python VPN presence scanner, an automated SendGrid log checker, Bot Sharpener, and the Ricardo AI assistant.
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2023 — 2024
Field Services Operations Tech
Caterpillar
- Implemented ITIL frameworks for incident, problem, and change management.
- Executed on-site deployments across multiple facility locations.
- Coordinated hardware rollouts and network provisioning at scale.
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February 2022 — October 2022
IT Analyst I
Peoria Park District
- Deployed MDM and wrote the enrolment and device policies used across all facilities.
- Maintained UniFi, VoIP, and security systems, endpoint security, and day-to-day device management.
- Maintained and troubleshot enterprise WiFi, switching, and firewall configurations.
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Earlier
Systems administration and web work
Two decades in IT
Before these roles came years of hands-on systems administration: Linux and Windows servers in data centers, including kernel-level tuning on bare metal; hosting and web development, self-taught and refined over time; and the virtualization, backup, and monitoring practice that the later roles build on.
A full résumé with earlier roles is available on request — contact details are here. The selected work page covers the projects in more depth.
Scope
Where the experience applies
Four areas that have been consistent across the roles, and the kind of work each one involves.
Systems & hosting
Provisioning and hardening Linux and Windows servers, running HestiaCP and cPanel hosting stacks, virtualizing with Proxmox and VMware, and keeping backups tested rather than assumed.
Networking
UniFi wireless, switching, and firewalls; VoIP; structured cabling and rack builds; multi-site rollouts with the documentation to match.
Support & operations
Running a support function across distributed clients, formalizing incident and change practice with ITIL, and building the internal tools that shorten the queue.
Automation & software
Python and PHP tools, API integrations, n8n workflows, and AI assistants — plus the web development background that makes them usable by the people who need them.
Hiring, or need a second opinion?
I'm happy to talk through a role, an infrastructure problem, or a project that needs someone who has run this kind of environment before.